Colombo Airport Taxis ("we", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our taxi services or visit our website.
1. What Information We Collect
We may collect both personal and non-personal information, including:
- Personal Information:
- Full name
- Contact details (email, phone number, address)
- Flight and travel itinerary details
- Payment and billing information
- Special travel requirements (e.g., luggage, accessibility needs)
- Emergency contact details
- Non-Personal Information:
- IP address, device type, browser
- Website usage data (via cookies and analytics tools)
2. How We Collect Information
Information may be collected through:
- Online booking forms
- Phone or email communication
- Live chat or messaging platforms
- Website forms and contact inquiries
- Cookies and tracking tools
3. How We Use Your Information
Your data is used to:
- Confirm and manage taxi bookings
- Contact you with updates or confirmations
- Improve service delivery and customer support
- Fulfill legal and regulatory requirements
- Send marketing communications (with your consent)
- Enhance website performance and security
4. Sharing of Information
We may share your personal data with:
- Drivers and service partners who facilitate your transport
- Payment processors
- Authorities, if legally required
- Internal staff for operational purposes
We do not sell or rent your personal information to third parties.
5. Data Security
We take appropriate steps to protect your information through:
- Secure web servers
- SSL encryption
- Access control measures
- Staff confidentiality agreements
6. Retention of Data
Your data will be retained only as long as necessary to provide services and comply with Sri Lankan legal requirements.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request data deletion (subject to legal obligations)
- Object to or restrict processing
- Withdraw consent where applicable
- Lodge a complaint with a data protection authority
- To make any requests, contact us (see Section 10).
8. Cookies and Tracking Technologies
We use cookies to improve website functionality and analyze usage patterns. You may disable cookies in your browser settings, but some features may be limited.
9. Third-Party Links
Our website may contain links to third-party sites. Colombo Airport Taxis is not responsible for the content or privacy practices of these websites.
10. Contact Us
For any privacy-related questions or to exercise your rights, please contact:
Colombo Airport Taxis
(290/1) 222, Egoda Uyana RD, Modara, Moratuwa
info@colomboairporttaxis.com
+94 777 278 036
www.colomboairporttaxis.com
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the revised date. We encourage users to review it regularly.
